Reset Auto Detailing
Effective Date: June 9, 2026
Last Updated: June 9, 2026
1. Introduction
Reset Auto Detailing (“we,” “us,” or “our”) is a sole proprietorship located in Georgia. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you contact us, use our services, or communicate with us via text message (SMS/MMS).
Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
- Name
- Phone number (mobile and/or landline)
- Email address
- Vehicle information (make, model, year, condition)
- Service preferences and special requests
- Payment information (processed securely through third-party processors)
2.2 Information Collected Automatically
- Date and time of appointments
- Service history and records
- Communications records, including SMS/text message interactions
3. SMS / Text Messaging Communications
Reset Auto Detailing uses text messaging (SMS/MMS) to communicate with customers regarding appointment confirmations, reminders, follow-ups, promotions, and other service-related information.
3.1 Consent
By providing your mobile phone number and consenting to receive text messages from us, you agree to receive SMS/MMS messages from Reset Auto Detailing. Your consent is not a condition of purchasing any goods or services from us.
You may provide consent by:
- Submitting your phone number through our website or contact form
- Verbally agreeing when scheduling a service
- Replying YES, CONFIRM, or similar opt-in keyword to an initial message from us
3.2 Types of Messages
We may send you text messages including, but not limited to:
- Appointment confirmations and reminders
- Service status updates (e.g., your vehicle is ready)
- Promotional offers and discounts (only with your explicit consent)
- Follow-up satisfaction inquiries
- Responses to your direct inquiries
3.3 Message Frequency
Message frequency will vary depending on your interactions with us and the services you have requested. You can generally expect to receive no more than 5 messages per month unless you initiate additional contact.
3.4 Message and Data Rates
Message and data rates may apply based on your mobile carrier and plan. Reset Auto Detailing is not responsible for any charges imposed by your mobile carrier related to SMS/MMS messages.
3.5 How to Opt Out
You may opt out of receiving text messages from us at any time by replying STOP to any message we send. After opting out, you will receive a single confirmation message, and no further messages will be sent unless you re-subscribe.
You may also contact us directly to request removal from our messaging list (see Section 9 for contact information).
3.6 How to Get Help
If you need assistance, reply HELP to any of our text messages or contact us directly. We will respond with support information or direct you to the appropriate resource.
3.7 No Sharing of Phone Numbers for Third-Party Marketing
We do not sell, rent, or share your mobile phone number or opt-in consent data with third parties for their marketing purposes. Your phone number is used solely for communications directly related to Reset Auto Detailing services.
4. How We Use Your Information
We use the personal information we collect to:
- Schedule, confirm, and manage your detailing appointments
- Provide and improve our services
- Communicate with you about your service, including via SMS/MMS
- Send you promotional offers (with your consent)
- Process payments and maintain service records
- Respond to your inquiries and customer service requests
- Comply with applicable laws and regulations
5. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors to facilitate secure transactions
- Scheduling or CRM software providers used to manage appointments
- SMS/messaging platform providers to deliver text communications
- Legal authorities if required by law or to protect our rights
All third-party service providers are required to protect your information and use it only for the purposes for which it was shared.
6. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes described in this Privacy Policy, to maintain business records, or as required by applicable law. You may request deletion of your information at any time by contacting us (see Section 9).
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Opt out of marketing communications, including SMS messages
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us using the information in Section 9.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Reset Auto Detailing
State of Operation: Georgia, USA
Email: resetautodetailing101@gmail.com
Phone/SMS: 470-343-9643
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of any material changes by posting the updated policy on our website or by sending you a direct notification. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised policy.
This Privacy Policy is compliant with A2P 10DLC messaging requirements as established by U.S. mobile carriers and the CTIA.